Frequently asked questions
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location.
How can I track my package?
Once your order is shipped, you will receive a confirmation email and SMS with a tracking link to follow your package in real-time.
What payment methods do you accept?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I modify my order after placing it?
Since we process orders quickly, you have a 24-hour window to contact us for any changes or cancellations.
What is your return policy?
We offer a 7-day return policy for unused items in their original packaging with all tags attached.
How do I exchange an item for a different size?
Simply email our support team at test@test.com with your order number, and we will arrange a hassle-free exchange.
How do I find the right size?
Please refer to our Size Guide found on every product page. We recommend measuring a similar item you already own for the most accurate fit.
How do I download my invoice?
An invoice link is sent with your Order Confirmation email. You can also log into your account on our website and download the PDF from your Order History.
What does Real Original True To Self stand for?
It stands for Rhythm Of The True Soul. It represents the balance between personal identity and modern style.